PODlife Protein PODs | Shipping & Returns
Introducing PODlife Protein PODs - the new way to buy and consume protein powder on the go. Simply load a POD into the PODlife POD Shaker, add water and activate for the perfect serve of protein, wherever you are.
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Shipping & Returns

SHIPPING

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We ship same day from our warehouse location in California, which services orders domestically for our USA customers and internationally for some countries.  Soon, we will have warehousing locations in Europe and Australia.

Tracking information will be supplied on checkout.

 

RETURNS

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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, less the PODs you have used. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@n.pod.life.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@n.pod.life and send your item to: PODlife – 1409 S Lilac Ave, BLOOMINGTON, CA, 92316, United States.

Shipping
To return your product, you should mail your product to: PODlife 1409 S Lilac Ave, BLOOMINGTON, CA, 92316, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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